At Mahakaal Book, all transactions made on the platform are processed digitally and are subject to this Refund Policy. Please read it carefully before using our services.
All bets, wagers, and game entries placed on the platform are final and non-refundable once confirmed. Due to the nature of sports betting and casino games, refunds cannot be issued for completed or ongoing bets.
Refunds may be considered only in cases of:
Duplicate deposits
Incorrect credit due to a verified technical error
Failed transactions where the amount was debited but not credited
Such issues must be reported within a reasonable time and are subject to verification.
Bonus amounts, promotional credits, or free-play funds are non-withdrawable and non-refundable under any circumstances.
If an account is found to be involved in fraudulent activity, misuse, or violation of platform rules, Mahakaal Book reserves the right to withhold refunds and suspend or terminate the account.
Approved refunds, where applicable, will be processed through the original payment method and may take several business days depending on the payment provider.
Mahakaal Book is not responsible for delays or failures caused by third-party payment gateways, banks, or service providers.
By using the platform, users acknowledge that betting and gaming involve risk and accept full responsibility for their transactions.
Mahakaal Book reserves the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting.
For refund-related concerns or transaction issues, please contact our support team through the official communication channels provided on the platform.
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